When you purchase a new device from us,
you’ll get Sync3, your free 3 year guarantee*.

This specialist service is a unique offer from Sync to ensure peace of mind on personal purchases of
iPhone, iPad and Mac devices from us (excluding re/sync products). Your new equipment will hopefully be
trouble-free. However, should it fail during the guarantee period, some of the key features of Sync3 are:

3 year guarantee (extending
the manufacturers warranty x 3)

Cover against mechanical,
electrical failure or breakdown

Cost of parts and
labour included*

15-minutes phone/remote
support to get you up and running

Priority diagnostic and repair
service (no appointment needed)

If you can’t get to the store you’ll
need to use our nationwide collection
and drop off service

* Sync3 is for consumers only, and covers any Mac, iPad or iPhone purchased by an end user for personal use,
excluding re/sync products. For full terms and conditions of our Sync3 service click here.

Remember if you are reporting a
fault, please have the following:

  • Your name
  • Make and Model
  • Serial number
  • The nature of the fault
  • Access to the equipment
    to allow diagnosis
  • This field is for validation purposes and should be left unchanged.