When you purchase a new device from us,you’ll get Sync3, your free 3 year guarantee*.
This specialist service is a unique offer from Sync to ensure peace of mind on personal purchases ofiPhone, iPad and Mac devices from us (excluding re/sync products). Your new equipment will hopefully be trouble-free. However, should it fail during the guarantee period, some of the key features of Sync3 are:
3 year guarantee (extendingthe manufacturers warranty x 3)
Cover against mechanical,electrical failure or breakdown
Cost of parts andlabour included*
15-minutes phone/remotesupport to get you up and running
Priority diagnostic and repairservice (no appointment needed)
If you can’t get to the store you’llnationwide collection and drop off serviceneed to use our
Remember if you are reporting afault, please have the following:
- Your name
- Make and Model
- Serial number
- The nature of the fault
- Access to the equipment to allow diagnosis
* Sync3 is for consumers only, and covers any Mac, iPad or iPhone purchased by an end user for personal use, excluding re/sync products. For full terms and conditions of our Sync3 service click here.